Terms

What you're buying

A one-time, €15 watch service covering up to 13 refuge/date/accommodation combinations you choose, active from purchase until the last watched date passes. RefugeAlert monitors the official GR20 refuge availability page and emails you when a watched combination shows an opening.

What RefugeAlert does not do

RefugeAlert does not book, hold, reserve, or otherwise act on any refuge booking on your behalf. It does not have and does not request your booking-site account credentials. It has no affiliation, partnership, or data-sharing agreement with the Corsican park authority or the official reservation system.

No guarantee of availability

Refuge availability depends entirely on other hikers' cancellations, which RefugeAlert has no control over. It is possible — and not a service failure — for a watch to run its full duration without ever alerting. RefugeAlert does not guarantee that any bed will become available, or that you will successfully book one even if an alert fires.

Refunds

Because the service is the monitoring itself, not a guaranteed outcome, purchases are non-refundable once a watch has begun running, including watches that never alert.

Cancellation

You may cancel an active watch at any time using the manage link included in every email. Cancelling stops future alerts; it does not refund the purchase.

Payment

Payments are processed by our payment processor, acting as merchant of record. Their terms govern the payment transaction itself.

Contact

Questions: owner@refugealert.com